Create detailed customer journey maps analyzing touchpoints, emotions, drop-offs, metrics, and automation opportunities to optimize the entire customer lifec...
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Option 1: Install via CLI (recommended)
Recommended (no pre-install needed)
npx clawhub@latest --dir ~/.claude/skills install afrexai-customer-journeyOr via clawhub CLI (if already installed)
clawhub --dir ~/.claude/skills install afrexai-customer-journeyβ οΈ Requires Node.js 18+. No Node? Use Option 2 below to download the ZIP instead. Install Node.js β
Option 2: Manual install (no Node required)
Download the ZIP, extract it, and place the folder at the path below. Restart your agent to activate.
Install path
~/.claude/skills/afrexai-customer-journey/π‘Extract and place the folder at the path above, then restart your agent.
Category
πProduct ManagerPlatforms
What Customer Journey Mapping can do for your AI workflow
Detailed customer journey maps directly from your Claude conversation
Works across Claude, Cursor, OpenClaw β install once, use everywhere
One-command installation β no complex setup required
Combine with other skills to build powerful multi-step AI workflows
Try these prompts with your AI agent after installing Customer Journey Mapping
Help me get started with Customer Journey Mapping
Explains what Customer Journey Mapping does, walks through the setup, and runs a quick demo based on your current project
Use Customer Journey Mapping to create detailed customer journey maps analyzing touchpoints, emotio...
Invokes Customer Journey Mapping with the right parameters and returns the result directly in the conversation
What can I do with Customer Journey Mapping in my product manager workflow?
Lists the top use cases for Customer Journey Mapping, with example commands for each scenario
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Customer Journey Mapping extends your AI assistant with the ability to create detailed customer journey maps analyzing touchpoints, emotions, drop-offs, metrics, and automation opportunities to optimize the entire customer lifec... Rather than leaving your conversation to handle this manually, you can ask your Claude agent directly β and it will take care of the task end-to-end, using Customer Journey Mapping as its underlying capability.
Customer Journey Mapping works across Claude, Cursor, OpenClaw through the Model Context Protocol (MCP) β an open standard that lets AI clients share tools and skills without lock-in. Because MCP is platform-agnostic by design, you install Customer Journey Mapping once and it becomes available across all your AI clients. Whether you're working in Claude for focused sessions or Cursor for integrated workflows, the skill behaves consistently.
To install Customer Journey Mapping, copy the skill folder to `~/.claude/skills/afrexai-customer-journey/` for use across all your projects, or `.claude/skills/afrexai-customer-journey/` for a single project. Restart Claude and the skill is immediately active β invoke it with `/afrexai-customer-journey` or just describe your goal and the AI will pick it up automatically.
Customer Journey Mapping has 626 installs and is part of the growing Product Manager skill ecosystem on DiscoverAISkills. The source code is open on GitHub β you can inspect it, contribute fixes, or fork it to adapt the skill for your specific setup. Like all skills on DiscoverAISkills, it is free to install and use. The broader AI skills ecosystem continues to expand as developers contribute new capabilities across categories like developer tools, data analysis, writing, automation, and more.
Place the skill folder at ~/.claude/skills/afrexai-customer-journey/ for personal use (all projects), or .claude/skills/afrexai-customer-journey/ for project-specific use. Restart your AI client, then invoke with /afrexai-customer-journey or let the AI discover it automatically.
Customer Journey Mapping supports Claude, Cursor, OpenClaw. It integrates seamlessly with these AI platforms to extend their capabilities.
Customer Journey Mapping is free to install. Check the repository for licensing information.
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Links
Automate my product manager tasks using Customer Journey Mapping
Identifies repetitive steps in your workflow and sets up Customer Journey Mapping to handle them automatically
Customer Journey Mapping is categorized under Product Manager. These skills help AI agents perform specialized tasks in this domain.