Use Case
Customer Success Playbook isn't just for solo use β teams can share skills and build consistent AI workflows across the organization. Complete customer success, retention, and expansion revenue system. Use for churn prevention, health scoring, onboarding optimization, QBR preparation, expan... This guide covers how to deploy Customer Success Playbook for your team, standardize prompts, and create shared workflows that everyone can use.
Install Customer Success Playbook in your project directory: .claude/skills/afrexai-customer-success/
Commit the skill folder to your repository so the whole team has access
Document your team's standard prompts in a shared README
Use Customer Success Playbook in code reviews, standups, and planning sessions
Iterate: collect feedback from the team and refine your prompts
Copy these prompts and use them with your AI agent after installing Customer Success Playbook
How can my team use Customer Success Playbook together?
Set up Customer Success Playbook for our project so everyone can use it
Create a shared workflow using Customer Success Playbook for our team
Select your agent
Option 1: Install via CLI (recommended)
Recommended (no pre-install needed)
npx clawhub@latest --dir ~/.claude/skills install afrexai-customer-successOr via clawhub CLI (if already installed)
clawhub --dir ~/.claude/skills install afrexai-customer-successβ οΈ Requires Node.js 18+. No Node? Use Option 2 below to download the ZIP instead. Install Node.js β
Option 2: Manual install (no Node required)
Download the ZIP, extract it, and place the folder at the path below. Restart your agent to activate.
Install path
~/.claude/skills/afrexai-customer-success/π‘Extract and place the folder at the path above, then restart your agent.