Use Case
Customer Feedback isn't just for solo use β teams can share skills and build consistent AI workflows across the organization. Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system". This guide covers how to deploy Customer Feedback for your team, standardize prompts, and create shared workflows that everyone can use.
Install Customer Feedback in your project directory: .claude/skills/customer-feedback/
Commit the skill folder to your repository so the whole team has access
Document your team's standard prompts in a shared README
Use Customer Feedback in code reviews, standups, and planning sessions
Iterate: collect feedback from the team and refine your prompts
Copy these prompts and use them with your AI agent after installing Customer Feedback
How can my team use Customer Feedback together?
Set up Customer Feedback for our project so everyone can use it
Create a shared workflow using Customer Feedback for our team
Select your agent
Option 1: Install via CLI (recommended)
Recommended (no pre-install needed)
npx clawhub@latest --dir ~/.claude/skills install customer-feedbackOr via clawhub CLI (if already installed)
clawhub --dir ~/.claude/skills install customer-feedbackβ οΈ Requires Node.js 18+. No Node? Use Option 2 below to download the ZIP instead. Install Node.js β
Option 2: Manual install (no Node required)
Download the ZIP, extract it, and place the folder at the path below. Restart your agent to activate.
Install path
~/.claude/skills/customer-feedback/π‘Extract and place the folder at the path above, then restart your agent.