Use Case
Customer Success Manager is a powerful AI agent skill that extends your assistant with new capabilities. Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analy... This guide walks you through installing Customer Success Manager, configuring it for your setup, and running your first commands β so you can start getting value in minutes.
Install Customer Success Manager: npx clawhub@latest --dir ~/.claude/skills install customer-success-manager
Restart your AI client (Claude Code, Cursor, Gemini CLI, or OpenClaw)
Type a natural language request related to product manager to trigger Customer Success Manager
Review the output and refine your prompt for better results
Combine Customer Success Manager with other skills to build multi-step workflows
Copy these prompts and use them with your AI agent after installing Customer Success Manager
Help me get started with Customer Success Manager
What can Customer Success Manager do for my product manager workflow?
Show me an example of using Customer Success Manager
Select your agent
Option 1: Install via CLI (recommended)
Recommended (no pre-install needed)
npx clawhub@latest --dir ~/.claude/skills install customer-success-managerOr via clawhub CLI (if already installed)
clawhub --dir ~/.claude/skills install customer-success-managerβ οΈ Requires Node.js 18+. No Node? Use Option 2 below to download the ZIP instead. Install Node.js β
Option 2: Manual install (no Node required)
Download the ZIP, extract it, and place the folder at the path below. Restart your agent to activate.
Install path
~/.claude/skills/customer-success-manager/π‘Extract and place the folder at the path above, then restart your agent.