Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system".
数据来源：ClawHub。 在 ClawSkills 查看
选择你使用的 Agent
方法一：命令行安装（推荐）
推荐（无需提前安装 clawhub）
npx clawhub@latest --dir ~/.claude/skills install customer-feedback或使用 clawhub CLI（需提前安装）
clawhub --dir ~/.claude/skills install customer-feedback⚠️ 需要 Node.js 18+，没有 Node？请使用下方方法二直接下载 ZIP。 安装 Node.js →
方法二：手动下载安装（无需 Node）
下载 ZIP，解压后将文件夹放到以下路径，重启 Agent 即可：
安装路径
~/.claude/skills/customer-feedback/💡解压后将文件夹放到上方路径，重启 Agent 即可生效
Customer Feedback 是一款 Product Manager 技能，为你的 AI 助手赋予强大的新能力。Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system".
安装只需几秒，即可在 AI 工作流中立即使用。
Customer Feedback 通过模型上下文协议（MCP）直接与 Claude、Cursor、OpenClaw 集成，让你的 AI 智能体获得默认情况下没有的专业工具。
安装后，你可以在对话中自然地调用其功能——只需描述你想做的事，AI 助手就会使用 Customer Feedback 来完成。
安装 Customer Feedback 只需几秒。将技能文件夹放到对应目录：
# 个人级（所有项目可用）
~/.claude/skills/customer-feedback/
# 项目级（仅当前项目）
.claude/skills/customer-feedback/放置好技能文件夹后，重启你的 AI 客户端（Claude Code、Cursor、Gemini CLI、OpenClaw 等）。之后可以用 /customer-feedback 主动调用，或让 AI 根据上下文自动发现并使用。
Customer Feedback 兼容 Claude、Cursor、OpenClaw。它遵循开放的 MCP（模型上下文协议）标准，无需任何修改即可在所有兼容 MCP 的 AI 客户端上运行。
安装 Customer Feedback 后，可以对 AI 说这些话来触发它
Help me get started with Customer Feedback
Explains what Customer Feedback does, walks through the setup, and runs a quick demo based on your current project
Use Customer Feedback to collect, analyze, and act on customer feedback to improve your prod...
Invokes Customer Feedback with the right parameters and returns the result directly in the conversation
What can I do with Customer Feedback in my product manager workflow?
Lists the top use cases for Customer Feedback, with example commands for each scenario
将技能文件夹放到 ~/.claude/skills/customer-feedback/ 目录（个人级，所有项目可用），或 .claude/skills/customer-feedback/（项目级）。重启 AI 客户端后，用 /customer-feedback 主动调用，或让 AI 根据上下文自动发现并使用。
Customer Feedback 支持 Claude、Cursor、OpenClaw，可与这些 AI 平台无缝集成，扩展其能力。
Customer Feedback 可免费安装使用。请查阅仓库了解许可证信息。
Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system".
Automate my product manager tasks using Customer Feedback
Identifies repetitive steps in your workflow and sets up Customer Feedback to handle them automatically
Customer Feedback 属于「Product Manager」分类，该分类的技能帮助 AI 智能体在此领域执行专业任务。